RDP Foodservice

From 50 to 145 Employees: How HR Butler Scaled with RDP Foodservice

As a small, family-owned company building its HR department for the first time, RDP Foodservice struggled with large, impersonal payroll providers. Service felt transactional. Questions required tickets and callbacks. Support was delayed.

The team needed more than basic payroll processing. They needed:

• A responsive partner who understood a family-owned business

• One-on-one communication

• Help setting up systems correctly from the start

• Scalable HR infrastructure to support growth

The level of service they were receiving simply did not match their needs or ambitions.

RDP Foodservice partnered with HR Butler, a fellow family-owned business that understood their challenges and growth trajectory.

From day one, HR Butler provided personalized support and fast answers. Instead of submitting tickets and waiting, Heidi could pick up the phone and receive guidance within minutes. That responsiveness has remained consistent for more than 18 years.

As RDP grew, HR Butler evolved alongside them, helping streamline processes and implement systems that supported long-term scalability, including:

• A modern hiring platform

• Seamless onboarding completed before day one

• Digital performance evaluations and training tools

• Employee self-service capabilities, including tax updates

Today, onboarding is smooth and paperwork-free. Employees focus on their roles and culture fit rather than administrative forms. The improved experience has strengthened retention and operational efficiency.

What began as a payroll partnership became a long-term strategic HR relationship that has supported RDP’s growth from 50 employees to 145 and from $50 million to nearly $180 million in revenue.